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We get a lot of questions from players about playing at online casinos. Our comprehensive and functional FAQ section will give you answers to many of your most pressing questions - here you will find answers to some of the most frequently asked questions.
No, we are not an online casino site nor do we offer real money casino games to our Canadian readers/players. CasinoTop independently reviews casino sites and provides players with accurate information about many different aspects of online gambling and the available sites.
If you are having trouble with the withdrawal process or would like more information, we recommend that you first contact your chosen online casino operator and request assistance from the customer service team. If the casino is unresponsive and you are still waiting for your withdrawal to reflect, get in touch with us and we will try our best to advise you and provide you with assistance.
We strive to get back to our players and readers within 24 hours. However, there are times when we experience busy periods and could take a little bit longer to reply. If 24 hours have passed and you have not received feedback, please bear with us! We will get to your query as soon as we can.
CasinoTop conducts research on hundreds of casino sites, venues and operators through our extensive review process. Once we have completed the necessary tests, we compile this data to present you with a comprehensive review of what we found. Additionally, we also educate our Canadian players by sharing the basics, rules and strategies for casino games as well as answer your questions.
You can easily report an online casino site and operator by visiting our “Report a Casino” page. You will be required to fill out a form and provide evidence of your less than satisfactory experience. The CasinoTop team will then conduct a thorough review on the site and verify the claims. Once we have conducted our review and have our verdict, we will share this with our players.
CasinoTop.com is world’s trusted and independent resource to online casino. Established in 1998, we remain true to our goal of helping our readers find the best online casino information on the internet.
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